Hadesbet Casino Terms of Use

This page sets out the terms and conditions that govern your use of our platform. It explains the relationship between you and us, the obligations that apply to accounts and activity, and how we manage deposits, withdrawals and promotions. By registering or using our services you accept these rules, so please read them carefully. Where we refer to "we", "us" or "our" we mean Hadesbet Casino; "you" and "your" refer to the account holder.

Account responsibilities

You are responsible for keeping your account details accurate and secure. This includes your login credentials, contact information and any payment details stored with us. You must not share access to your account, allow others to use it, or hold multiple accounts unless we expressly permit it. We may apply personal limits - for example deposit, loss or session time limits - and you should use the responsible gambling tools available to manage your activity.

Verification and checks

We may require verification of identity, address and payment methods at any time, and always before processing your first withdrawal. Verification documents should be clear and recent. We may also carry out checks to prevent fraud, money laundering or other illegal activity. Until verification is complete we may restrict account features, including the ability to withdraw funds.

Eligibility requirements

You must be of legal age to gamble in the United Kingdom and not be excluded from our services. We will not accept registrations from persons who are self-excluded, on a national exclusion scheme, or otherwise barred from gambling. You must provide true information when registering and notify us promptly of any changes that affect your eligibility.

Acceptable platform use

You must use the platform lawfully and fairly. Prohibited activity includes collusion, use of bots or automated tools, attempted circumvention of restrictions, money laundering and any behaviour intended to manipulate outcomes. We may suspend or close accounts and retain or return balances where misuse or abuse is detected. You must not use our services for commercial purposes unless agreed in writing.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms which will be available with each offer. General rules may include minimum deposit thresholds, wagering requirements, game weightings and maximum bet limits while a bonus is active. Bonuses may be withdrawn or amended where we reasonably suspect abuse. We do not guarantee promotion availability and reserve the right to refuse or cancel offers in accordance with these terms.

Deposits and withdrawals

Available payment methods and limits are listed in your account. All deposits must be made from payment methods in your name. Withdrawals are subject to verification checks and any applicable limits. We may process withdrawals in stages and apply fraud and affordability checks before releasing funds. If we suspect irregular activity we may delay or refuse a withdrawal and will notify you with the reason.

Dispute resolution

If you have a complaint please contact our support team in the first instance so we can resolve it directly. If we cannot reach an agreement we will explain the further steps available, including escalation to an independent complaints body where applicable. We aim to handle disputes promptly and fairly.

Updates to terms and conditions

We may update these terms from time to time. We will notify you of material changes via your registered contact details or by publishing a notice on the platform. Continued use after a change constitutes acceptance of the revised terms. For any questions about these terms please contact our support team through the platform.